Privacy Policy
At SHESILKS, we value the privacy of our online visitors and understand the importance of safeguarding your personal information. Our company-wide privacy policy outlines how we collect, store, and use the information you provide. By using and shopping at www.shesilks.com, you agree to the practices outlined in this policy and our terms and conditions.
What personal information do we collect from you and how?
SHESILKS (PVT.) LTD collects personal information in several ways when you place an order or register for a service offered by SHESILKS (PVT.) LTD. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address (es) so that we can process and fulfill your order. Saved card details will never be shared with third parties and will only be used to process your order, using our payment service provider’s systems”
Use and Sharing of Information:
Your personal information may be used to process orders, payments, and provide a personalized shopping experience. It may also be used to fulfill orders, manage your account, and for marketing updates according to your preferences. Your information may be shared with credit reference or fraud prevention agencies but will not be sold to third-party marketing companies. We may aggregate site traffic, sales, and other commercial data for third-party use, but this data will not personally identify you. Additionally, we may use your information for internal marketing and demographic studies to improve our website design.
Marketing Preferences:
Upon registration, you can opt out of our regular update services, including email, SMS, and direct mail alerts for new products, features, special offers, and events. We do not sell or pass your details to third parties for marketing purposes. You can unsubscribe from any service or update at any time via an automated link in our emails, by adjusting your preferences in your account, or by contacting customer care.
Access and Update of Personal Information:
If you need to review or update your personal information, you can do so by logging into your account on our website. You can change details such as your address, email preferences, and saved card information. If you need assistance, our customer care team is available via email at sales@shesilks.com.
Security of Your Information:
We take reasonable steps to ensure the security, integrity, and privacy of the information you provide. We use SSL encryption to protect your data during transactions and work with third-party partners who are required to provide adequate protection for your personal information.
Inquiries and Complaints:
For further information on our privacy policy, please refer to the FAQ section of our website or contact the relevant department through the “Contact Us” section.